Refund policy
Return and Refund Policy — Designeforg (Belgium)
1. OVERVIEW
This Return Policy applies to all digital subscriptions and tools provided by Designeforg in Belgium. As a purely digital platform, we sell no physical goods, and no physical shipping or delivery provisions apply.
2. EU & BELGIAN 14-DAY RIGHT OF WITHDRAWAL
Under Belgian Law (Code of Economic Law / Wetboek van economisch recht) and EU Directive 2011/83/EU, consumers residing in Belgium have a statutory 14-day right to withdraw from digital purchases without giving any reason.
3. DIGITAL CONTENT & EXPRESS WAIVER
Because Designeforg provides immediate access to digital assets and design tools upon checkout:
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Immediate Access: By requesting immediate execution of the contract at checkout, you expressly agree that performance begins instantly.
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Loss of Right: You acknowledge that you lose your 14-day statutory right of withdrawal once immediate digital delivery has commenced, provided explicit consent was collected during payment.
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Non-Consent Purchases: If explicit consent was not granted at checkout, your statutory 14-day right of withdrawal remains fully valid.
4. DESIGNEFORG 30-DAY GUARANTEE
In addition to statutory rights, Designeforg offers a 30-day satisfaction policy from the most recent billing date:
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Eligibility: You may request a refund within 30 days of your latest charge by contacting support@designeforg.com.
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Usage Limits: Refunds may be declined if there is heavy system utilization (e.g., downloading or exporting a massive volume of project files prior to the request).
5. CANCELLATION & PAYMENT PROCESSING
You can cancel recurring billing at any time via your Account Settings. Upon approval, refunds are returned to your original payment method within 10 business days. For inquiries, contact us at support@designeforg.com.